Remote IT Help Desk for Small Business
We are an computer service company that provides customizable technology assistance with the service and attention you deserve!
Keywords: Computers, Service, Remote, Repair, Computer, IT, Windows, Macintosh, ProTecht, Apple, Email, Network, Help Desk
Interview Q&A
How long have you been in business?
We have been in Business for 1 year and growing
What is your primary product or service?
We offer Remote Computer Services for Small Business. Which means instead of a business needing a in-house IT staff they can rely on us to be there when they need us. We offer full-time PC health monitoring, unlimited phone support to our subscribe customer and plenty options for just one-time needs.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
With over 15 years in Information Technology, and supporting multiple clients and offices remotely around the globe, we wanted to bring that technology to the everyday user and small business's.
How do you differentiate yourself from other businesses in your category and area?
We don't just do Computer support where you bring your computer to us, or we come to you. Most of the support that we offer is done remotely so that there is less down time, and everything is being fixed for you right away. We also like to take a teaching approach so that the user understands the issue, is more familiar with their system, and what is going on.
How many locations do you have and do you have plans to expand?
Currently we have one location, but plan to open future branches in other cities in future.
Provide detailed directions to your location
Coming from Gainesville University ave/Newberry Rd:
Head west on W Newberry Rd
Turn right onto N Main St /NW250th terrace
Go Across the railroad track
Destination will be on the left located in the orange office building in the front of the industrial park
851 N Main St
Newberry, FL 32669
What type of payments do you accept?
We accept Credit Cards, and Paypal
Which areas do you service?
Alachua and Surrounding Counties
Who owns your company or runs daily operations?
Brian Manning and David Carter
What are your hours of operation?
Currently M-F, 9am - 6PM. Emergency hours are available
What is the best compliment anyone can give you?
That we are affordable, professional, and reliable.